In today’s competitive era, quality is a prime factor. The quality output from any machine depends on the machine’s repeat performance. To get repeat performance; machine maintenance is a key factor. Maintenance of CCTV camera requires special skills. Every organisation may not have specialized CCTV Surveillance System maintenance team to take care of all variety of cameras. We being System Integrators are the best people to support in maintaining these cameras as total technology is available with us combining HD and IP technology. In order to help our customers in getting the best throughput from the CCTV camera, we have introduced the concept of Annual Maintenance Contracts for the CCTV Surveillance System with time to time suggestions and enhancements.